Shipping rates are calculated by weight and the total will be provided at checkout. Once you have placed your order, your package will be shipped within 2-4 working days (please note, custom orders take slightly longer due to the time we need to make your piece, and send to you for approval). Shipping times also lengthen in the run up to Christmas during November and December. If you are looking to receive your purchase by a specific date, please enquire in advance to make sure we can get your package out to you in time.
All orders are shipped via An Post (standard post) from our studio in Co. Cavan, Ireland, and you should receive your package within 3-5 working days (for addresses within the Republic of Ireland).
Please note, if you would like to request your order to be sent by express or registered post , please get in touch with us before you order.
If you have not received your package 5 working days after your order was shipped (regular post, within Ireland), we ask you to take the following steps:
* Check with your neighbours, or front desk (if applicable in a workplace) to see if the package was left there
* Check with your local post office to see if it has been left at a pick up point
* Contact firstname.lastname@example.org and include your order number
Please note Three Little Birds is not responsible for refunding or reshipping lost orders due to an incorrect address entered at the time of ordering, or for reshipping orders which were not collected by the customer at their local mail centre (when a notice has been left by the delivery person).